1. General Information
2. Privacy and data protection – Relevant legislation
We collect and process your personal data only when absolutely necessary. We will never sell, rent, distribute or publicize in any way your personal data.
If you are under 16 years old, you must have your parents’ consent before using the services of this site.
Along with our company’s internal IT systems, this site is designed to comply with the following laws/regulations regarding the protection of user’s personal data:
- EU Data Protection Directive 1995 (DPD)
- General Data Protection Regulation 2018 (GDPR)
3. Personal information collected by this site and why we collect it
This site collects and uses personal information for the following reasons:
3.1 Website traffic monitoring
This site uses Google Analytics (GA) to track visitors/users activity. We use this data to determine the number of our site visitors, to better understand how they find and use our web pages and to see their course inside the site. Although GA records data such as your geographic location, your device, your web browser and your operating system, none of this information identifies you to us. GA also records your computer’s IP address, which could be used to identify you, but Google does not provide us access to it. We believe that Google is a third data processor that is compliant with the requirements of European legislation.
3.2 Contact forms and e-mail links
If you choose to contact us using a reservation form, contact form or an email link, none of the data you provide will be stored to our site or transferred or processed by any third party data processor. Instead, these data will be sent to us via an email with SMTP protocol (Simple Mail Transfer Protocol). Our SMTP servers are protected by a TLS security protocol (also known as SSL), meaning that email content is encrypted before being sent over the Internet. The content of the email is decrypted by our local computers and devices.
4. About cookies
4.1 What is a cookie?
The term “cookie” refers to a small data file consisting solely of a set of text information that the site transmits to the web browser on your computer’s hard disk, either temporarily throughout your visit, or sometimes for longer periods, depending on the type of cookie. Cookies perform different operations (for example, you are distinguished from other site’s visitors or remember certain info for you like your preferences) and are used by most websites to improve your experience as a user. Each cookie is unique to your browser and contains some anonymous information. A cookie typically contains the name of the cookie field, the cookie’s lifetime and a value (usually in the form of a randomly generated unique number).
4.2 Types of cookies
The basic types of cookies are described below:
– Session cookies
These are temporary cookies that remain in the cookie file of your device’s browser only during your visit and are deleted when you close the browser.
– Persistent cookies
These remain in the cookie file of your device’s browser even after the browser closes, sometimes for one year or more (the exact length of stay depends on the lifetime of each cookie). Permanent cookies are used when the site administrator may need to know who you are for more than one visit (e.g. to remember your username or your site configuration preferences).
– First-party cookies
These are cookies installed on your browser and/or hard drive of your device from the site you are visiting. This includes assigning a unique ID to you, in order to monitor your site navigation. Site administrators often use first-party cookies to handle visits and for identification purposes.
– Third-party cookies
These are cookies used by third parties, such as social networks to track your visits to the various sites they advertise. The site administrator has no control over these third-party cookies.
4.3 Cookies on this site and how to manage them
See the following information about the third-party cookies we use on this site, including how to disable them and the effect of disabling on the site’s functionality. If you need any help on how to manage certain types of cookies, including how to check or delete them, please visit https://aboutcookies.org/. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.
– Google Analytics cookies
You can disable Google Analytics tracking by clicking here. If you disable these cookies, your activity will not be counted or used in the statistics we collect to improve the services we provide through this site. Website functionality will not be affected.
– Video providers cookies
Video providers can place cookies on your device if you watch their video on our site. If you disable these cookies you may not be able to see the embedded videos on our site.
5. How we manage your personal data
At www.polyxenihotel.com we place the highest priority on the protection of your personal data and comply with the European General Data Protection Regulation (GDPR). We have taken the technical measures to ensure the protection of personal data while transmitting, managing and storing, but the nature of the internet is such that nothing can guarantee absolute protection. For this reason, you can also contact us by alternative means (e.g. by telephone).
6. Your rights about your personal data
You have the right to request details about the information we collect about you and to request us to correct inaccuracies in them, to object to or request the restriction of processing, as well as to request access, erasure or portability of your information. This does not include data that we are required to keep for administrative, legal or security reasons.
Under the laws of some jurisdictions, we may decline to process requests that are unreasonably repetitive, require disproportionate technical effort, jeopardize the privacy of others, are extremely impractical, or for which access is not otherwise required by local law.
You may lodge a complaint with the relevant supervisory authority if you consider that our processing of your personal data infringes applicable law. Contact details for all EU Supervisory Authorities can be found here.
7. Data breaches
For any of your personal information stored in our database, all necessary steps will be taken to secure them. We will report any unlawful violation of the database of this site or the database of any third party data processor to anyone and to all relevant stakeholders as well as authorities within 72 hours of the violation, if it is obvious that personal data stored in an identifiable form, have been stolen.
8. About this site’s web server
All web traffic (file transfer) between this site and your browser is encrypted and transferred via the HTTPS protocol using Secure Sockets Layer (SSL).
9. Connections and third party products in our website
Our website maintains web-links to other sites. We are not responsible for the terms of protection and the use of the personal data of each site. You should be careful and check the privacy statements that apply to the third-party websites and services you use.
The website www.polyxenihotel.com contains material that belongs to Polyxeni company. This material includes the design, layout, appearance, graphics and texts of the individual pages. It is strictly forbidden to reproduce the above material in any way for commercial purposes without the prior written consent of the company.